Introduction to Customer Journey Design 1 Day workshop | 12 April 2019 | Cape Town

R4,500.00 excluding VAT

This workshop will introduce you to the concept of customer journey mapping and service design.
You will get practical experience with developing a persona and designing a journey for them. This workshop will give you a hands-on feel for realtime journey design.

12 in stock

Description

This workshop will introduce you to the concept of customer journey mapping and service design.
You will get practical experience with developing a persona and designing a journey for them. This workshop will give you a hands-on feel for realtime journey design.

 

Who is it for:

  • CX Newbies
  • Design Novices

Event Details

Start date: April 12, 2019

End date: April 12, 2019

Start time: 09:00

End time: 17:00

Venue: Brandlove Ofiices, 88 4th Avenue, Boston, 7530

Phone: +27 21 948 2908

Email: hello@brandlove.co.za